http://www.rctronics.com/warranty.php
Warranty
Client Testimonials

Warranty Policy

R. C. Tronics, Incorporated

Date: Thursday, July 13, 2022

FULL ONE YEAR WARRANTY

R. C. Tronics, Incorporated warrants our products to be free of defects from our manufacturing facility, located at; 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics Incorporated will pay for the following if determined a fault occurred during the manufacturing process of affected control.

R. C. Tronics Incorporated will pay one-hour of shop posted labor rate to remove and replace the defective R. C. Tronics Inc. control.

R. C. Tronics Incorporated will pay ground shipping to and from our manufacturing facility, located at 2573 East Kercher Road.

LIMITED ONE YEAR WARRANTY

R. C. Tronics Incorporated offers to our customers a limited one-year warranty to affect a repair of our controls on a no charge basis. This warranty period will be determined by year of vehicle / chassis VIN number. PHYSICIAL ABUSE OF CONTROL WILL NOT BE COVERED, i.e.: BURNT OR SHORTED TRACES, etc.

Within the limited one-year warranty, R. C. Tronics Incorporated will not be responsible for shipping charges of our controls too or from our manufacturing facility located at 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics Incorporated will not be responsible for the following; vehicle renting, vehicle towing, monetary loss from vehicle use, food, lodging and travel.

R. C. Tronics Incorporated will not be responsible for personal injury, loss or damage to property due to installation of products manufactured by R. C. Tronics Incorporated.

R. C. Tronics Incorporated will, within thirty days, accept a working, re-saleable product return. All returns will be accessed a 25% re-stocking fee.

R. C. Tronics Incorporated will not accept returned controls without an; RMA NUMBER DISPLAYED ON OUTSIDE OF SHIPPING BOX.

I have been using R. C. Tronics for the last year and a half. We have incorporated the RCT-01233 Power Center into our emergency lighting package. It has made our installation more uniform and cut down the installation time. The system is easier to trouble shoot and repair. The board lay out is well thought out and is easy to install. We have been able to cut our cost and provide a better more versatile power package for our customers.

Ted Ellison, Lead Shop Foreman, Jimmy Diesel, LaGrange, Illinois.


All products manufacured by R.C. Tronics Inc. are warranted to be free of defects and material or workmanship. Liability is limited to repairing or replacing at our factory, without charge, any material or construction defects which become apparent in normal use within the warranty period following the date the equipment was shipped.