http://www.rctronics.com/warranty.php
Warranty
Client Testimonials

Warranty Policy

R. C. Tronics, Incorporated

Date: Thursday, April 2, 2020

R. C. Tronics, Incorporated warrants our products to be free of defects from our manufacturing facility, located at; 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics, Incorporated will pay for the following: If determined by R. C. Tronics, Incorporated that the control was not free of defect as a result of manufacture, located at 2573 East Kercher Road, Goshen, Indiana 46528. R. C. Tronics, Incorporated will pay one-hour of shop labor rate, determined by customer displayed shop labor rate to remove and replace the defective control. In addition, ground shipping to and from our manufacturing facility, located at 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics, Incorporated offers to our customers a limited three-year warranty to affect a repair or replacement of our controls on a no charge basis. This warranty period will be determined by vehicle / chassis VIN number. R. C. Tronics, Incorporated will not be responsible for shipping charges of products either too or from our manufacturing facility located at 2573 East Kercher Road, Goshen, Indiana 46528.

R. C. Tronics, Incorporated will not be responsible for the following; vehicle renting, vehicle towing, monetary loss from vehicle use, food, lodging and travel.

R. C. Tronics, Incorporated will not be responsible for personal injury, loss or damage to property due to installation of products manufactured by R. C. Tronics, Incorporated.

R. C. Tronics, Incorporated will, within sixty days, accept a working, re-saleable product return. All returns will be accessed a 25% re-stocking fee.

R. C. Tronics, Incorporated will not accept return products manufactured specific to our customers requirements.

Muncie Transit has been specking the RC Tronics unit for about seven years and we've racked up well over 2 million miles of rugged stop and go city service on them without a single failure. They have been an integral part of drastically improved electrical system dependability in our fleet. We have experienced sharp reductions in electrical system related road calls and believe the RC Tronics product has played a major part in that success. We first tried them on two pilot vehicles and within a very short period of time became believers. We've specified them on all our Para transit vehicles since then.

Ted Gaston, Director of Maintenance, Muncie Indiana Transit Systems (MITS), Muncie, Indiana.


All products manufacured by R.C. Tronics Inc. are warranted to be free of defects and material or workmanship. Liability is limited to repairing or replacing at our factory, without charge, any material or construction defects which become apparent in normal use within the warranty period following the date the equipment was shipped.